Shipping and Returns
Shipping Information
Processing Time
All orders are handmade and prepared with care. Please allow 1 to 3 business days for processing before your order ships.
Shipping Time
Shipping typically takes 5 to 10 business days, depending on your location and the carrier.
Tracking Your Order
Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package.
International Shipping
We ship worldwide. Shipping times may vary based on your country. Any customs fees or import duties are the responsibility of the buyer.
Wrong Address Disclaimer
Please double check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.
Returns and Exchanges
Return Policy
We accept returns within 14 days of delivery.
To be eligible for a return, items must be:
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Unworn
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Unused
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In original condition
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In original packaging
To begin a return, please contact us at [your email] with your order number.
Non Returnable Items
For hygiene and safety reasons, the following items cannot be returned:
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Earrings
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Custom or personalized jewelry
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Discounted or final sale items
Exchanges
If you received a damaged or defective item, contact us within 48 hours of delivery and we will arrange a replacement.
Return Shipping Costs
Customers are responsible for the cost of return shipping unless the return is due to an error on our end.
Refunds
Once your return is received and inspected, you will receive an email notification.
Approved refunds will be issued to your original payment method.
Please allow 3 to 7 business days for the refund to appear on your account.
Lost or Stolen Packages
Once an order has been marked as delivered by the carrier, we are not responsible for lost or stolen packages.
If this happens, please contact the shipping carrier to open a claim.
Contact Us
For any questions about shipping or returns, feel free to reach out:
Email: [Your email here]
Brand: Appetite 4 Chiic